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Tagged: positive review

  • At Sullivan Tire, we pride ourselves with providing our customers with the best; from quality products, to technical skill, and unbeatable customer service.  Whenever we hear from our customers letting us know we’ve done just that, it makes our day. So every Wednesday, we’ll be sharing a customer comment that made us proud to be a part of the Sullivan Tire Team.

    I took my car to Derry, NH for a registration sticker and was very pleased with everyone. The waiting room area was very clean, and everyone that helped me was very nice. It was my first time, but I will be back!

    Thank you.

    – Roberta H., August, 8, 2014

    2014 Derry NH 01

  • At Sullivan Tire, we pride ourselves with providing our customers with the best; from quality products, to technical skill, and unbeatable customer service.  Whenever we hear from our customers letting us know we’ve done just that, it makes our day. So every Wednesday, we’ll be sharing a customer comment that made us proud to be a part of the Sullivan Tire Team.

    I just wanted to say thank you to Travis, Dan, and Steve in your Wareham branch for helping me with an emergency situation on my car. They were very professional, and in the era of bad customer service, it was refreshing to have your guys take care of me in an amazingly timely fashion.

    The plaque on the wall about family may sometimes get overlooked, but the Wareham team obviously read it and understands its message.  I promised that my next time down I’d buy lunch for the team. I will make good on that promise.

    I am commuting from CT to the Cape to perform work on my deceased father’s home.  Knowing that you brance in Wareham is there gives me comfort in case of another emergency.

    My hat’s off to your guys on a job well done!

    – Stephen O., July 31, 2014

    2012 Wareham, MA Event 01

    Big League Brian at our 2012 Wareham Customer Appreciation Event, complete with a classic car and ice cream truck!

     

  • At Sullivan Tire, we pride ourselves with providing our customers with the best; from quality products, to technical skill, and unbeatable customer service.  Whenever we hear from our customers letting us know we’ve done just that, it makes our day. So every Wednesday, we’ll be sharing a customer comment that made us proud to be a part of the Sullivan Tire Team.

    I’ve been using Sullivan Tire in Bedford, NH for a few years now. From previous experiences I’ve had with other businesses, it is a real fresh breath of air to deal with such an honest company. Several times I thought I needed work done that was going to cost me big time, but they found it was a simple fix and didn’t rake me over the coals. With their honesty and quick service they have got my business for life!!

    Ron C., July 24, 2014

    Bedford NH

    Customer Appreciation Event in Bedford, NH in 2012.

     

  • At Sullivan Tire, we pride ourselves with providing our customers with the best; from quality products, to technical skill, and unbeatable customer service.  Whenever we hear from our customers letting us know we’ve done just that, it makes our day. So every Wednesday, we’ll be sharing a customer comment that made us proud to be a part of the Sullivan Tire Team.

    On May 8, I went into the Brockton location on Belmont Street for a tire alignment and oil change. While I was there, I mentioned that I had been having a problem with my gas pedal sticking. I explained that I had been to DeSantis Chevrolet at least 6 times, and they never could find anything wrong but couldn’t explain why the pedal was sticking. The Sullivan Tire mechanic who worked on my truck, found that there was a heavy buildup of carbon dust on the throttle body. He used 1 1/2 cans of spray cleaner and solved the problem. Just wanted to let you know how happy I am that I go to Sullivan Tire for my truck servicing. The people that work there are very professional, and I will continue to use this location for my service needs.

    Rick C., July 18, 2014

     

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    Our Brockton location will be hosting an event in September, so stay tuned to Fuel for Thought for details coming soon!

     

  • At Sullivan Tire, we pride ourselves with providing our customers with the best; from quality products, to technical skill, and unbeatable customer service.  Whenever we hear from our customers letting us know we’ve done just that, it makes our day. So every Wednesday, we’ll be sharing a customer comment that made us proud to be a part of the Sullivan Tire Team.

    I recently purchased four tires at your Wareham location and I have to tell you, Dan Harlow handled my needs in a very professional, courteous, and knowledgeable manner. I wouldn’t have been happy without the service I received. He and his staff are a great representation of your company!

    George M., July 31, 2014

     

    Wareham_Bib

    An old pic of our Wareham crew and Bibendum, the Michelin Man.

  • At Sullivan Tire, we pride ourselves with providing our customers with the best; from quality products, to technical skill, and unbeatable customer service.  Whenever we hear from our customers letting us know we’ve done just that, it makes our day. So every Wednesday, we’ll be sharing a customer comment that made us proud to be a part of the Sullivan Tire Team.

    Great customer service in Derry, NH. From Tim at the service desk, to Dave driving the courtesy van, to even wrapping the used tires in plastic bags. Very satisfied. Would visit again and recommend to others.

    – Robert Y., August 3, 2014

    In 2013, we gave our Derry location a beautiful renovation, and celebrated with a grand re-opening celebration, complete with Big League Brian, face-painting for children, refreshments and an antique car show! Below are some pictures from last year’s event.

    Big League Brian Burins

    Big League Brian and Bruins Fans

    Mini car show

    Mini car show

    Thank You Chocolates

    Thank You Chocolate Bars

     

  • At Sullivan Tire, we pride ourselves with providing our customers with the best; from quality products, to technical skill, and unbeatable customer service.  Whenever we hear from our customers letting us know we’ve done just that, it makes our day. So every Wednesday, we’ll be sharing a customer comment that made us proud to be a part of the Sullivan Tire Team.

    “Harry [at the Bangor Mall location]went above and beyond to research the issues with my Mazda and really impressed me with his eagerness to solve my problem. I was always leery of getting mechanical service from a tire store (and even went to a foreign auto repair facility after speaking with Harry), but I trusted Harry and glad I went back. He bailed me out, took care of my problem and couldn’t have been more pleasant to deal with. Harry even returned my car rental for me when I came to pick up my car. I will always use Sullivan Tire in the future and I am a customer for life. Those guys are great to deal with.”

    Ray F., July 8, 2014

  • At Sullivan Tire, we pride ourselves with providing our customers with the best; from quality products, to technical skill, and unbeatable customer service.  Whenever we hear from our customers letting us know we’ve done just that, it makes our day. So every Wednesday, we’ll be sharing a customer comment that made us proud to be a part of the Sullivan Tire Team.

    My husband and I were totally impressed with the Customer Service that we received from the Windham location and especially for the Service Technician, Ryan Nealey. He demonstrated the ability to handle the job professionally with competency and in a timely manner. We will definitely recommend the Windham location to all of our friends, family, and colleagues.

    Arnold Q., July 8, 2014

    Windham

    A photo of our Windham location’s Grand Opening Celebration in 2010.

  • At Sullivan Tire, we pride ourselves with providing our customers with the best; from quality products, to technical skill, and unbeatable customer service.  Whenever we hear from our customers letting us know we’ve done just that, it makes our day. So every Wednesday, we’ll be sharing a customer comment that made us proud to be a part of the Sullivan Tire Team.

    My car was in dire need of an oil change but most places aren’t open when I get out of work or are booked solid. I called [Sullivan Tire Braintree, MA on Common Street] at 2pm on a Saturday as I was driving near the Plaza to see if they had walk-ins. Randy on the phone was very friendly and polite and told me they were busy but to bring it by and they’d try to get it done in an hour. He remembered my name when I dropped it off and not more than 20-30 minutes later he called to tell me it was ready. At $28 the price is great for that quick service and it is right across from the mall which is convenient for getting errands or shopping done while you wait. Highly recommend and I’ll be back.

    C. F., June 16, 2014

    Braintree-23

    Dustin Pedroia visited our Braintree, MA Common Street location last year. 

  • At Sullivan Tire, we pride ourselves with providing our customers with the best; from quality products, to technical skill, and unbeatable customer service.  Whenever we hear from our customers letting us know we’ve done just that, it makes our day. So every Wednesday, we’ll be sharing a customer comment that made us proud to be a part of the Sullivan Tire Team.

    I have always been satisfied with the work done at your Biddeford location. I had work done this past week, I want to single out Leo and Art for exceptional customer service.

    Fred C., June 22, 2013