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  • At Sullivan Tire, we pride ourselves with providing our customers with the best; from quality products, to technical skill, and unbeatable customer service.  Whenever we hear from our customers letting us know we’ve done just that, it makes our day. So every Wednesday, we’ll be sharing a customer comment that made us proud to be a part of the Sullivan Tire Team.

    I just wanted to say that Sterling at the Billerica, MA location was the most helpful, polite, and pleasant man I could have come across. He helped me understand everything and was patient and very kind. This is an industry that has a lurking cloud of being able to “pull the wool over your eyes”; especially with women. I just have to say that I do not by any means think that happened or was even a thought. And frankly, if that was case, Sterling made a hellish experience so easy and understandable with OUTSTANDING customer service I would gladly be giving this location my money anyway!

    Thank you so much to not only Sterling but the staff at the Billerica location. I look forward to having the work done this week and only have the expectation of the work meeting my experience today. I look forward to working with you all in the future as well.

    Thank you thank you thank you so much again for everything. Truly my gratitude is beyond words and I think you exceed the saying on the wall about treating your customer’s like family. Well done.

    Leah, January 24, 2014


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